Terms of Payment
Lexfluence is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees.
When a payment of fees is made to Lexfluence, the fees paid in advance are not treated as Advance Income. Rather, they are retained by Lexfluence in a Client Account. While in the client account they remain the client's money. Lexfluence will earn the fees upon working on a client's matter.
The payment terms would be 60% in advance and the balance 40% as soon as the filling is done or the challan is generated (whichever is earlier).
These fees accrue at different rates and times depending on the performance of service (e.g. obtaining DSC, obtaining DIN, Incorporation Filing, Trademark Filing etc.,). If the client's order is completed and there are outstanding fees and costs , Lexfluence will raise an invoice and the balance payment will be due immediately.
In case of any cancellation by the user within 24 hours of the payment, all the money paid by the customer would be initiated for refund without any question asked.
Ultimately, at Lexfluence we would like to avoid the need of ever having to consider a refund. However, we are always aiming to be as transparent in our representation as possible. So we encourage our clients to ask their questions or communicate their concerns to our office immediately. We will then try to answer or address immediately. Such a process also permits our Company to continue to grow and improve its services.